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Leadership

Leadership is a rich and meaningful word. It stirs up a sense of idealism, excitement, hope and courage. It is a word that inspires us to be our best, a word that we associate with those who have made the greatest difference in our lives. In short, leadership is a significant part of the answer to whatever challenges our organizations may face.

What You Will Gain

“High Performance Leadership: From Control to Empowerment” will teach you how to be an outstanding leader within your organization. The principles and practices you learn in this program are based upon observation and research from the foremost authorities in the field of leadership. From the program you will:

Teams

Few would argue that people are an organization’s most valuable asset. Do you want better quality, faster response time, higher productivity, greater sensitivity to customers, and improved profitability? People make these happen.

Unfortunately, many people are motivated by compliance. Their hearts are not in their work. They get by, do the minimum required and watch the clock. Their organization reaps mediocrity.

What You'll Gain

Gain an understanding of how teams differ from traditional work groups.
Create a team charter that includes a clear statement of your team’s purpose, operating guidelines, performance objectives, and an ideal team vision.
Learn good meeting management skills, critique your meeting effectiveness and develop action plans to improve your meetings.

Identify your team’s customer requirements and how these guide team performance.
Analyze and streamline the core work of the team.
Clarify team member roles and responsibilities and ensure greater accountability. Set up systems for measuring your performance, setting goals and tracking progress.

Strategy

It is becoming more and more difficult for organizations to survive in today’s world: 40% of all new businesses fail by the end of the first year; only 12% survive five years; and 2 – 3% survive 10 years.

Some Principles of High Performance

The strategy and direction of the organization are clear and guide day-to-day actions and decision making.
Members of the organization understand the business and are committed to getting results.
People govern themselves by shared values and guiding principles rather than rigid policies.

People are organized, when possible, into self-managing teams.
Processes are streamlined and systems aligned to support the strategy and philosophy of the business.
The role of management changes from controlling workers to creating an environment in which people can be most effective.

Assessment

There are two components to assessment: Organizational and People.

Organizational Assessment

The Transformation Model is the framework we use to help leaders understand their organizations and also guide a successful redesign. The model reduces the complexity of an organization to eight key variables that must be understood and aligned for a business to be successful. Alignment implies a holistic or systems point of view that finds the best “fit” between all organizational elements. Paying attention to and understanding these variables will result in major improvements in customer service, quality, efficiency, cycle time, profitability and satisfaction of employees.

People Assessment

Determining your organization’s goals starts with assessing where you currently are. Our state-of-the-art assessment platform helps measure improvements through the process of becoming a high performance organization. Over 25 years of research and development have gone into our employee assessment system to ensure that you have fast, accurate, cost-effective and EEOC Compliant results.

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